Dear Veronique,
Thank you for your feedback and for your continued support. We're glad to know you're generally pleased, but we sincerely apologize for the labeling issue with your Spathoglottis plants.
Receiving mislabeled specimens can be frustrating, and we understand how important accurate identification is — especially for collectors. Please feel free to contact us at sales@ecuagenera.com with photos of the plants, and our team will be happy to assist you in confirming their identities.
Thank you again for bringing this to our attention — your input helps us improve.
Warm regards,
Ecuagenera Team.