Thank you for bringing this to our attention. We apologize for the condition your Anthurium veitchii arrived in. Please contact us via email so we can assist you (sales@ecuagenera.com). We strive to ensure the health and quality of all our products, and we will take steps to prevent this from happening in the future. Thank you for your feedback.

Hi there,

Thank you for your review of our Anthurium veitchii. We're happy to hear that your plant is in good health. We apologize if the size did not meet your expectations. Our prices are based on the quality and rarity of our plants. However, we appreciate your feedback and will take it into consideration for future pricing. Please let us know if there is anything else we can assist you with.

Best, Ecuagenera team

Dear Lee, thank you for bringing this to our attention. We apologize for the mix-up with your order. We strive to provide our customers with the correct products and are sorry that you received the wrong type of veitchii. Our team will make sure to double check our stock and images to avoid this mistake in the future. Remember, our products are guaranteed, check about our policies. Please contact our customer service team for further assistance. We would be happy to assist you. Thank you, Ecuagenera Team!

Thank you for your review! We are so glad to hear that your Anthurium veitchii arrived in great shape with no damage. Thank you for choosing our product and we hope you continue to enjoy it!