We apologize for the inconvenience and disappointment caused by the condition of your Anthurium veitchii. We want to assure you that we take these matters seriously and have responded to your email regarding this issue on July 10th. We are still waiting for your response so we can address this matter further. Please know that we value your feedback and are committed to providing excellent customer service. Thank you for bringing this to our attention.

Thank you for bringing this to our attention. We apologize for the condition your Anthurium veitchii arrived in. Please contact us via email so we can assist you (sales@ecuagenera.com). We strive to ensure the health and quality of all our products, and we will take steps to prevent this from happening in the future. Thank you for your feedback.

Hi there,

Thank you for your review of our Anthurium veitchii. We're happy to hear that your plant is in good health. We apologize if the size did not meet your expectations. Our prices are based on the quality and rarity of our plants. However, we appreciate your feedback and will take it into consideration for future pricing. Please let us know if there is anything else we can assist you with.

Best, Ecuagenera team