Ordered this at the beginning of the month, and waited patiently for them to ship. Was contacted a week before payday and was told I needed to send more money for shipping to accommodate the cold weather. I was unable to send more money at that time so I asked if they could hold it. They said thst it could not be delayed a week until I got paid. So plants shipped without insulation and this one was completely toast when it arrived. Completely brown and lifeless. Because I couldn’t pay the extra shipping at that exact moment and a delay was impossible, my plant arrived dead. Seems kind of like a bad business plan.