Hello there,
Thank you for sharing your experience with us. We are sorry to hear that you are not completely satisfied with your purchase. We understand how disappointing it can be to receive a plant with root rot and dead leaves.
We want to assure you that we take the quality of our products very seriously and we apologize for any inconvenience this may have caused. Please reach out to our customer service team for assistance with a replacement or refund (sales@ecuagenera.com).
We hope that with proper care, the Colocasia esculenta 'Black Magic' will thrive and bring joy to your garden in the future. Thank you for your feedback, it helps us improve our products and services.
Best regards,