I had an excellent customer experience with Ecuagenera Ecuador I ordered two plants Anthurium cabrerense and watermaliense to be sent to New York Brooklyn Horticulture for 09/202025 to pick up at that location.but I made a mistake in calender for the following week, I received an email from Ecuagenera that the plants have been delivered i panicked and text mem back to see if possible to send by mail. They told me already staff move to there event, the plants have to be be left with store, I ask them to please contact them so I could pick up in person , they responded that Yes they have the plants I text it Brooklyn Horticulture as well and they were so kind and professional to pick up the plants Wednesday afternoon. I pick them up they were in great shape super healthy root, strong leaves beautiful plants indeed. I really appreciate Steven Sobrevilla Alex Lojano for their incredible customer support and Brooklyn Horticulture store in New York
Thanks again.