Oncidium Nerissa

We apologize for the disappointment you experienced with your purchase of the Oncidium Nerissa. Our team takes great care in packaging and shipping our plants, however, we understand that sometimes unexpected issues may arise during transit.
Please know that our plants are guaranteed and if any arrive in less than optimal condition, we kindly ask that you send us photos of the plant within 5 days of receiving it. This will help us better assess the situation and find a solution for you.
We hope to have the opportunity to make things right. Thank you for your understanding.