Hi there, thank you for bringing this to our attention. We apologize for the condition in which your plant arrived. We understand your disappointment and will do our best to help you. Please reach out to our customer service for assistance (sales@ecuagenera.com) our plants are guaranteed.

Hi there! Thank you for your lovely review of our product, Ceratostema guachizacae. We are thrilled to hear that you are proud to support our collecting programs and conservation efforts. This new species is truly a gem and we are excited for the February flowers as well. Thank you for choosing Ecuagenera Ecuador!