Pleurothallis valladolidensis

Dear valued customer,

We apologize for the inconvenience you experienced with your purchase of Pleurothallis valladolidensis. We understand how disappointing it must have been for all the leaves to fall off just a day after receiving the product.

Please know that customer satisfaction is our top priority and we strive to provide the highest quality products. We would like to offer our sincerest apologies and ask that you please contact us so we can further assist you. We have refund policies in place and we would be happy to discuss this with you.

Thank you for bringing this to our attention and we hope to make things right for you. We value your business and we look forward to hearing from you.

Sincerely,
Ecuagenera Team.
sales@ecuagenera.com