I pre-ordered this and three other plants from Ecuagenera prior to the Santa Barbara orchid show scheduled for March of 2020. I was literally on the airplane to California when closures were announced due to the Coronavirus. The Santa Barbara orchid show was also cancelled, and so I was not able to pick up my plants in person. I think four different staff from Ecuagenera reached out to me via emails and phone calls. We finally connected and the plants arrived at my house a week-plus later, all in fine condition. Well-packed, and just the right amount of moisture to hold them over. Kudos to everyone involved at Ecuagenera! This particular plant has seven good-sized fans (for this species), three of which are new. I expect new roots shortly.